Prof. Dr. Martin Matzner

2024

• Ließmann A., Zilker S., Weinzierl S., Sukhareva M., Matzner M.:
  Predicting customer satisfaction in service processes using multilingual large language models
  Hawaii International Conference on System Sciences (Waikiki, Honolulu, Hawaii)
  In: Proceedings of the 57th Hawaii International Conference on System Sciences 2024
• Weinzierl S., Zilker S., Brunk J., Revoredo K., Matzner M., Becker J.:
  Context-aware explanations of accurate predictions in service processes
  Hawaii International Conference on System Sciences (Waikiki, Honolulu, Hawaii)
  In: Proceedings of the 57th Hawaii International Conference on System Sciences 2024

2023

• Becker J., Chasin F., Rosemann M., Beverungen D., Priefer J., Brocke Jv., Matzner M., del Rio Ortega A., Resinas M., Santoro F., Song M., Park K., Di Ciccio C.:
  City 5.0: Citizen involvement in the design of future cities
  In: Electronic Markets 33 (2023), Article No.: 10
  ISSN: 1019-6781
  DOI: 10.1007/s12525-023-00621-y
• Drodt C., Weinzierl S., Matzner M., Delfmann P.:
  Predictive Recommining: Learning relations between event log characteristics and machine learning approaches for supporting predictive process monitoring
  International Conference on Advanced Information Systems Engineering (Zaragoza, 12. June 2023 - 16. June 2023)
  In: Proceedings of the 35th International Conference on Advanced Information Systems Engineering Forum 2023
  DOI: 10.1007/978-3-031-34674-3_9
• Dunzer S., Tang W., Höchstädter N., Zilker S., Matzner M.:
  Design Principles for Using Business Process Management Systems
  Business Process Management 2023 Workshops (Utrecht, The Netherlands, 11. September 2023 - 15. September 2023)
  In: Jochen De Weerdt and Luise Pufahl (ed.): Business Process Management Workshops, Cham, Switzerland: 2023
• Oberdorf F., Schaschek M., Weinzierl S., Stein N., Matzner M., Flath C.:
  Predictive end-to-end enterprise process network monitoring
  In: Business & Information Systems Engineering (2023)
  ISSN: 1867-0202
  DOI: 10.1007/s12599-022-00778-4
• Zilker S., Weinzierl S., Zschech P., Kraus M., Matzner M.:
  Best of both worlds: Combining predictive power with interpretable and explainable results for patient pathway prediction
  European Conference on Information Systems (Kristiansand, 13. June 2023 - 16. June 2023)
  In: Proceedings of the 31st European Conference on Information Systems 2023

2022

• Cabrera Pérez L., Weinzierl S., Zilker S., Matzner M.:
  Text-aware predictive process monitoring with contextualized word embeddings
  International Conference on Business Process Management (Münster)
  In: Proceedings of the BPM 2022 International Workshops 2022
  DOI: 10.1007/978-3-031-25383-6_22
• Joas A., Matzner M.:
  Unleashing Digital Process Innovation with Process Mining: Designing a Training Concept with Action Design Research
  European Conference on Information Systems (Timișoara, Romania)
  In: Proceedings of the 30th European Conference on Information Systems (ECIS) 2022
  Open Access: https://aisel.aisnet.org/ecis2022_rp/146/
  URL: https://aisel.aisnet.org/ecis2022_rp/146/
• Münch C., Marx E., Benz L., Hartmann E., Matzner M.:
  Capabilities of digital servitization: Evidence from the socio-technical systems theory
  In: Technological Forecasting and Social Change 176 (2022), Article No.: 121361
  ISSN: 0040-1625
  DOI: 10.1016/j.techfore.2021.121361
  URL: https://www.sciencedirect.com/science/article/pii/S0040162521007927?via=ihub
• Reiche F., Schmidtner M., Marx E., Matzner M., Timinger H.:
  Project Management as a B2B Service in the automotive development process
  International Conference on Wirtschaftsinformatik (WI) (Nürnberg // Virtual, 21. February 2022 - 23. February 2022)
  In: Proceedings of the 17th International Conference on Wirtschaftsinformatik (WI) 2022
  URL: https://aisel.aisnet.org/wi2022/service/service/9/
• Weinzierl S., Bartelheimer C., Zilker S., Beverungen D., Matzner M.:
  A method for predicting workarounds in business processes
  Pacific Asia Conference on Information Systems (Taipei-Sydney, 5. July 2022 - 9. July 2022)
  In: Proceedings of the 25th Pacific Asia Conference on Information Systems 2022
• Weinzierl S., Wolf V., Pauli T., Beverungen D., Matzner M.:
  Detecting temporal workarounds in business processes – A deep-learning-based method for analysing event log data
  In: Journal of Business Analytics 5 (2022), p. 76-100
  ISSN: 2573-234X
  DOI: 10.1080/2573234X.2021.1978337
  URL: https://www.tandfonline.com/doi/full/10.1080/2573234X.2021.1978337
• Zilker S., Marx E., Stierle M., Matzner M.:
  Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience
  Hawaii International Conference on System Sciences (Maui, Hawaii, 4. January 2022 - 7. January 2022)
  In: Proceedings of the 55th Hawaii International Conference on System Sciences 2022
  DOI: 10.24251/HICSS.2022.239
  URL: http://hdl.handle.net/10125/79571

2021

• Beverungen D., Buijs JCAM., Becker J., Di Ciccio C., van der Aalst WMP., Bartelheimer C., vom Brocke J., Comuzzi M., Kraume K., Leopold H., Matzner M., Mendling J., Ogonek N., Post T., Resinas M., Revoredo K., del-Río-Ortega A., La Rosa M., Santoro F., Solti A., Song M., Stein A., Stierle M., Wolf V.:
  Seven Paradoxes of Business Process Management in a Hyper-Connected World
  In: Business & Information Systems Engineering 63 (2021), p. 145–156
  ISSN: 1867-0202
  DOI: 10.1007/s12599-020-00646-z
• Brunk J., Stierle M., Papke L., Revoredo K., Matzner M., Becker J.:
  Cause vs. effect in context-sensitive prediction of business process instances
  In: Information Systems 95 (2021), p. 101635
  ISSN: 0306-4379
  DOI: 10.1016/j.is.2020.101635
  URL: https://www.sciencedirect.com/science/article/abs/pii/S0306437920301046
• Drodt C., Weinzierl S., Matzner M., Delfmann P.:
  The recomminder: A decision support tool for predictive business process monitoring
  International Conference on Business Process Management (Rom)
  In: Proceedings of the BPM 2021 Demonstration & Resources Track, Best BPM Dissertation Award, and Doctoral Consortium 2021
• Dunzer S., Zilker S., Marx E., Grundler V., Matzner M.:
  The Status Quo of Process Mining in the Industrial Sector
  International Conference on Wirtschaftsinformatik (WI) (Duisburg-Essen // Virtual, 9. March 2021 - 11. March 2021)
  In: Proceedings of the 16th International Conference on Wirtschaftsinformatik (WI) 2021
  DOI: 10.1007/978-3-030-86800-0_43
  URL: https://aisel.aisnet.org/wi2021/EManagementofdigitalprocesses20/Track20/2/
• Leimeister JM., Stieglitz S., Matzner M., Kundisch D., Flath C., Röglinger M.:
  Quo Vadis Conferences in the Business and Information Systems Engineering (BISE) Community After Covid
  In: Business & Information Systems Engineering (2021)
  ISSN: 1867-0202
  DOI: 10.1007/s12599-021-00707-x
  URL: https://link.springer.com/article/10.1007/s12599-021-00707-x
• Marheine C., Pauli T., Marx E., Back A., Matzner M.:
  From Suppliers to Complementors: Motivational Factors for Joining Industrial Internet of Things Platform Ecosystems
  Hawaii International Conference on System Sciences (HICSS) (Kauai // Virtual)
  In: Proceedings of the 54th Hawaii International Conference on System Sciences (HICSS) 2021
  DOI: 10.24251/HICSS.2021.721
• Marx E., Valdés Juárez FH., Tang W., Matzner M.:
  Smart Service Systems in Mexico: Implications of the Socio-Economic Context on the Willingness to Co-Create
  European Conference on Information Systems (ECIS) (Marrakesh // Virtual, 14. June 2021 - 16. June 2021)
  In: Proceedings of the 29th European Conference on Information Systems (ECIS) 2021
  Open Access: https://opus4.kobv.de/opus4-fau/files/16644/ECIS2021SmartServiceSystems.pdf
• Matzner M., Grisold T.:
  Introduction to the WI2021 Track: Student Track
  16th International Conference on Business and Information Systems Engineering (WI) (, GERMANY)
  In: INNOVATION THROUGH INFORMATION SYSTEMS, VOL II: A COLLECTION OF LATEST RESEARCH ON TECHNOLOGY ISSUES, CHAM: 2021
• Matzner M., Pauli T., Marx E., Anke J., Poeppelbuss J., Fielt E., Gregor S., Sun R., Hydle KM., Aas TH., Aanestad M., Gordijn J., Kaya F., Wieringa R.:
  Transitioning to Platform-based Services and Business Models in a B2B Environment
  In: Journal of Service Management Research 5 (2021), p. 143-162
  ISSN: 2511-8676
  DOI: 10.15358/2511-8676-2021-3-143
  URL: https://www.beck-elibrary.de/10.15358/2511-8676-2021-3-143/transitioning-to-platform-based-services-and-business-models-in-a-b2b-environment-jahrgang-5-2021-heft-3?page=1
• Pauli T., Fielt E., Matzner M.:
  Digital Industrial Platforms
  In: Business & Information Systems Engineering 63 (2021), p. 181-190
  ISSN: 1867-0202
  DOI: 10.1007/s12599-020-00681-w
• Stierle M., Brunk J., Weinzierl S., Zilker S., Matzner M., Becker J.:
  Bringing light into the darkness - A systematic literature review on explainable predictive business process monitoring techniques
  European Conference on Information Systems (Marrakesch)
  In: Proceedings of the 29th European Conference on Information Systems 2021
• Stierle M., Weinzierl S., Harl M., Matzner M.:
  A technique for determining relevance scores of process activities using graph-based neural networks
  In: Decision Support Systems 144 (2021), Article No.: 113511
  ISSN: 0167-9236
  DOI: 10.1016/j.dss.2021.113511
  URL: http://www.sciencedirect.com/science/article/pii/S016792362100021X
• Tenschert J., Dunzer S., Matzner M.:
  Notation-agnostic Subprocess Modeling for Adaptive Case Management
  International Conference on Wirtschaftsinformatik, WI 2021 (Duisburg, DEU, 9. March 2021 - 11. March 2021)
  In: Frederik Ahlemann, Reinhard Schütte, Stefan Stieglitz (ed.): Lecture Notes in Information Systems and Organisation 2021
  DOI: 10.1007/978-3-030-86800-0_25
  URL: https://aisel.aisnet.org/wi2021/DEnterpriseModelling21/Track21/12/
• Weinzierl S., Dunzer S., Tenschert J., Zilker S., Matzner M.:
  Predictive business process deviation monitoring
  European Conference on Information Systems (Marrakesch)
  In: Proceedings of the 29th European Conference on Information Systems 2021

2020

• Baier S., Dunzer S., Fettke P., Houy C., Matzner M., Pfeiffer P., Rehse JR., Scheid M., Stephan S., Stierle M., Willems B.:
  The MobIS-Challenge 2019 - A Report on the WI-2019-Workshop on Model-Based Compliance in Information Systems
  In: Enterprise Modelling and Information Systems Architectures - International Journal of Conceptual Modeling 15 (2020)
  ISSN: 1866-3621
  DOI: 10.18417/EMISA.15.5
  URL: https://emisa-journal.org/emisa/article/view/247
• Brunk J., Stottmeister J., Weinzierl S., Matzner M., Becker J.:
  Exploring the effect of context information on deep learning business process predictions
  In: Journal of Decision Systems (2020), p. 1-16
  ISSN: 1246-0125
  DOI: 10.1080/12460125.2020.1790183
• Harl M., Weinzierl S., Stierle M., Matzner M.:
  Explainable predictive business process monitoring using gated graph neural networks
  In: Journal of Decision Systems (2020), p. 1-16
  ISSN: 1246-0125
  DOI: 10.1080/12460125.2020.1780780
• Marx E., Pauli T., Fielt E., Matzner M.:
  From Services to Smart Services: Can Service Engineering Methods get Smarter as well?
  International Conference on Wirtschaftsinformatik (WI) (Potsdam, 9. March 2020 - 11. March 2020)
  In: Proceedings of the 15th International Conference on Wirtschaftsinformatik (WI) 2020
  DOI: 10.30844/wi_2020_j9-marx
  URL: https://library.gito.de/2021/07/wi2020-zentrale-tracks-76/
• Marx E., Stierle M., Weinzierl S., Matzner M.:
  Closing the gap between smart manufacturing applications and data management
  International Conference on Wirtschaftsinformatik (WI) (Potsdam, 9. March 2020 - 11. March 2020)
  In: Proceedings of the 15th International Conference on Wirtschaftsinformatik (WI) 2020
  DOI: 10.30844/wi_2020_u1-marx
  URL: https://library.gito.de/2021/07/wi2020-community-tracks-9/
• Nguyen A., Chatterjee S., Weinzierl S., Schwinn L., Matzner M., Eskofier B.:
  Time matters: Time-aware LSTMs for predictive business process monitoring
  International Conference on Process Mining (Padua, 4. October 2020 - 9. October 2020)
  In: Proceedings of the ICPM 2020 International Workshops 2020
  DOI: 10.1007/978-3-030-72693-5_9
• Pauli T., Marx E., Dunzer S., Matzner M.:
  Modeling Platform Ecosystems
  International Conference on Conceptual Modeling (ER) (Vienna // Virtual, 3. November 2020 - 6. November 2020)
  In: ER Forum, Demo and Posters co-located with 39th International Conference on Conceptual Modeling (ER) 2020
  Open Access: https://opus4.kobv.de/opus4-fau/files/15055/paper2.pdf
• Pauli T., Marx E., Matzner M.:
  Leveraging Industrial IoT Platform Ecosystems: Insights from the Complementors' Perspective
  European Conference on Information Systems (ECIS) (Marrakech // Virtual, 15. June 2020 - 17. June 2020)
  In: Proceedings of the 28th European Conference on Information Systems (ECIS) 2020
  Open Access: https://opus4.kobv.de/opus4-fau/files/14130/opusLeveragingIIoT.pdf
• Stierle M., Matzner M.:
  Customer Service - Device Repair Process (sp2020)
  (2020)
  DOI: 10.5281/zenodo.3928487
  (anderer)
• Tang W., Matzner M.:
  Creating Humanistic Value with Process Mining for Improving Work Conditions - A Sociotechnical Perspective
  Forty-First International Conference on Information Systems (India, 13. December 2020 - 16. December 2020)
  In: Association for Information Systems (ed.): ICIS 2020 Proceedings 2020
  URL: https://aisel.aisnet.org/icis2020/is_workplace_fow/is_workplace_fow/16/
• Tenschert J., Tang W., Matzner M.:
  Enterprise System Capabilities for Organizational Change in the BPM Life Cycle
  Business Process Management 2020 Workshops (Sevilla, Spain, 13. September 2020 - 18. September 2023)
  In: Adela del-Río-Ortega, Henrik Leopold and Flavia M. Santoro (ed.): Business Process Management Workshops, Cham, Switzerland: 2020
  (Conference report)
• Viner D., Stierle M., Matzner M.:
  A Process Mining Software Comparison
  2nd International Conference on Process Mining (ICPM) (Padua, 4. October 2020 - 9. October 2020)
  In: Proceedings of the ICPM Doctoral Consortium and Tool Demonstration Track 2020 co-located with the 2nd International Conference on Process Mining (ICPM} 2020) 2020
  URL: http://ceur-ws.org/Vol-2703/paperTD1.pdf
• Weinzierl S., Dunzer S., Zilker S., Matzner M.:
  Prescriptive business process monitoring for recommending next best actions
  International Conference on Business Process Management (Sevilla, 13. September 2020 - 18. September 2020)
  In: Proceedings of the 18th International Conference on Business Process Management Forum 2020
  DOI: 10.1007/978-3-030-58638-6_12
  URL: https://link.springer.com/content/pdf/10.1007/978-3-030-58638-6_12.pdf
• Weinzierl S., Stierle M., Zilker S., Matzner M.:
  A next click recommender system for web-based service analytics with context-aware LSTMs
  Hawaii International Conference on System Sciences (Grand Wailea, Maui, Hawaii, 7. January 2020 - 10. January 2020)
  In: Proceedings of the 53rd Hawaii International Conference on System Sciences 2020
  DOI: 10.24251/HICSS.2020.190
  URL: http://hdl.handle.net/10125/63929
• Weinzierl S., Wolf V., Pauli T., Beverungen D., Matzner M.:
  Detecting workarounds in business processes — A deep learning method for analyzing event logs
  European Conference on Information Systems (Marrakesch, 15. June 2020 - 17. June 2020)
  In: Proceedings of the 28th European Conference on Information Systems 2020
  URL: https://www.researchgate.net/publication/341180737_DETECTING_WORKAROUNDS_IN_BUSINESS_PROCESSES_-_A_DEEP_LEARNING_METHOD_FOR_ANALYZING_EVENT_LOGS
• Weinzierl S., Zilker S., Brunk J., Revoredo K., Matzner M., Becker J.:
  XNAP: Making LSTM-based next activity predictions explainable by using LRP
  International Conference on Business Process Management (Sevilla, 13. September 2020 - 18. September 2020)
  In: Proceedings of the BPM 2020 International Workshops. 2020
  DOI: 10.1007/978-3-030-66498-5_10
• Weinzierl S., Zilker S., Stierle M., Park G., Matzner M.:
  From predictive to prescriptive process monitoring: Recommending the next best actions instead of calculating the next most likely events
  Internationale Tagung Wirtschaftsinformatik (Potsdam, 8. March 2020 - 11. March 2020)
  In: Proceedings of the 15th International Conference on Wirtschaftsinformatik 2020
  DOI: 10.30844/wi_2020_c12-weinzierl
  URL: https://library.gito.de/open-access-pdf/C12_Prescriptive_process_monitoring_-_a_technique_for_determining_next_best_actions_resub.pdf
• Wellmann C., Stierle M., Dunzer S., Matzner M.:
  A Framework to Evaluate the Viability of Robotic Process Automation for Business Process Activities
  BPM2020
  In: Asatiani A, García JM, Helander N, Jiménez-Ramírez A, Koschmider A, Mendling J, Meroni G, Reijers HA (ed.): Business Process Management: Blockchain and Robotic Process Automation Forum, Cham: 2020
  DOI: 10.1007/978-3-030-58779-6_14
  URL: https://link.springer.com/content/pdf/10.1007/978-3-030-58779-6_14.pdf

2019

• Beverungen D., Matzner M., Pöppelbuß J.:
  Structure, Structure, Structure? Designing and Managing Smart Service Systems as Socio-Technical Structures
  In: Bergener K, Räckers M, Stein A (ed.): The Art of Structuring - Bridging the Gap Between Information Systems Research and Practice, Cham: Springer International Publishing, 2019, p. 361--372
  ISBN: 978-3-030-06234-7
  DOI: 10.1007/978-3-030-06234-7_34
• Beverungen D., Müller O., Matzner M., Mendling J., vom Brocke J.:
  Conceptualizing Smart Service Systems
  In: Electronic Markets 29 (2019), p. 7-18
  ISSN: 1019-6781
  DOI: 10.1007/s12525-017-0270-5
• Dunzer S., Stierle M., Matzner M., Baier S.:
  Conformance checking: A state-of-the-art literature review
  S-BPM ONE 2019 (Seville, Spain, 26. June 2019 - 28. June 2019)
  In: Proceedings of the 11th International Conference on Subject-Oriented Business Process Management, S-BPM ONE 2019 2019
  DOI: 10.1145/3329007.3329014
  URL: https://dl.acm.org/citation.cfm?id=3329014
• Janiesch C., Matzner M.:
  BAMN: a modeling method for business activity monitoring systems
  In: Journal of Decision Systems 28 (2019), p. 185-223
  ISSN: 1246-0125
  DOI: 10.1080/12460125.2019.1631682
• Nakladal J., Geyer-Klingeberg J., Stierle M., Matzner M.:
  From Technical Product Training to Sustainable Education for Students — A Strategic Alliance Approach to Applied MOOCs
  EMOOCs 2019 (Naples, 20. May 2019 - 22. May 2019)
  In: Proceedings of Work in Progress Papers of the Research, Experience and Business Tracks at EMOOCs 2019 2019
  URL: http://ceur-ws.org/Vol-2356/business_short4.pdf
• Weinzierl S., Revoredo K., Matzner M.:
  Predictive business process monitoring with context information from documents
  European Conference on Information Systems (Stockholm, 8. June 2019 - 14. June 2019)
  In: Proceedings of the 27th European Conference on Information Systems 2019
  URL: https://www.researchgate.net/publication/333245929_PREDICTIVE_BUSINESS_PROCESS_MONITORING_WITH_CONTEXT_INFORMATION_FROM_DOCUMENTS

2018

• Brunk J., Revoredo K., Stierle M., Matzner M., Delfmann P., Becker J.:
  Prediction of business process instances with dynamic Bayesian networks
  8th International Symposium on Data-Driven Process Discovery and Analysis, SIMPDA 2018 (Sevilla)
  In: Paolo Ceravolo and López M. Teresa Gómez and Keulen Maurice Van (ed.): Proceedings of the 8th International Symposium on Data-driven Process Discovery and Analysis (SIMPDA 2018) 2018
  URL: http://ceur-ws.org/Vol-2270/short1.pdf
• Cereja J., Santoro F., Gorbacheva E., Matzner M.:
  Application of the Design Thinking Approach to Process Redesign at an Insurance Company in Brazil
  In: Brocke J., Mendling J. (ed.): Business Process Management Cases, Springer, Cham, 2018, p. pp 205-233 (Management for Professionals Book Series)
  ISBN: 978-3-319-58306-8
  DOI: 10.1007/978-3-319-58307-5_12
• Marx E., Matzner M.:
  Optimization of production processes using Process Mining
  Netzwerkkongress der ZD.B Initiativen für die Wissenschaft (Kloster Frauenchiemsee, 24. October 2018 - 26. October 2018)
  In: Netzwerkkongress der ZD.B Initiativen für die Wissenschaft - Abstractband 2018
• Matzner M., Büttgen M., Demirkan H., Spohrer J., Alter S., Fritzsche A., Ng I., Jonas J., Martinez V., Möslein K., Neely A.:
  Digital Transformation in Service Management
  In: Journal of Service Management Research 2 (2018), p. 3-21
  ISSN: 2511-8676
  DOI: 10.15358/2511-8676-2018-2-3
  URL: https://elibrary.vahlen.de/10.15358/2511-8676-2018-2-3/digital-transformation-in-service-management-jahrgang-2-2018-heft-2?page=1
• Matzner M., Plenter F., Betzing JH., Chasin F., von Hoffen M., Löchte M., Pütz S., Becker J.:
  CrowdStrom: Analysis, Design, and Implementation of Processes for a Peer-to-Peer Service for Electric Vehicle Charging
  In: Brocke J., Mendling J. (ed.): Business Process Management Cases, Springer, Cham, 2018, p. pp 337-359 (Management for Professionals Book Series)
  ISBN: 978-3-319-58306-8
  DOI: 10.1007/978-3-319-58307-5_18
• Matzner M., Plenter F., Chasin F., Betzing JH., von Hoffen M.:
  New Service Development Through Action Design Research in Joint Research Projects
  26th European Conference on Information Systems (Portsmouth)
  In: New Service Development Through Action Design Research in Joint Research Projects 2018
• Plenter F., Chasin F., von Hoffen M., Betzing JH., Matzner M., Becker J.:
  Assessment of peer-provider potentials to share private electric vehicle charging stations
  In: Transportation Research Part D-Transport and Environment 64 (2018), p. 178-191
  ISSN: 1361-9209
  DOI: 10.1016/j.trd.2018.02.013
  URL: https://www.sciencedirect.com/science/article/pii/S1361920916307003
• Plenter F., von Hoffen M., Chasin F., Benhaus S., Matzner M., Paukstadt U., Becker J.:
  Quantifying Consumers' Willingness to Pay for Electric Vehicle Charging
  2018 IEEE 20th Conference on Business Informatics (CBI) (Vienna, 11. July 2018 - 14. July 2018)
  In: Quantifying Consumers' Willingness to Pay for Electric Vehicle Charging 2018
  DOI: 10.1109/CBI.2018.00030
  URL: https://ieeexplore.ieee.org/document/8452673/

2017

• Becker J., Backhaus K., Borchert M., Matzner M., Plenter F., Benthaus S., Betzing JH., Chasin F., von Hoffen M., Löchte M., Pütz S., Todenhöfer L., Weiße A.:
  Entwicklung einer Peer-To-Peer Sharing-Platform für das Laden von Elektrofahrzeugen
  In: Walter Ganz, Achim Kampker, Gerhard Satzger (ed.): Dienstleistungen als Erfolgsfaktor für Elektromobilität. Ergebnisse aus dem Förderschwerpunkt “Dienstleistungsinnovationen für Elektromobilität”, Stuttgart: Fraunhofer Verlag, 2017, p. 62-69
  ISBN: 978-3-8396-1212-5
  URL: http://www.elektromobility-services.com/wp-content/uploads/2017/07/Services-always-factor-electromobility-experiences_of_experiences)
• Becker J., Bernhold T., Knackstedt R., Matzner M. (ed.):
  Planung koordinierter Wertschöpfungspartnerschaften
  Gabler Verlag: 2017
  ISBN: 978-3-662-55361-9
  DOI: 10.1007/978-3-662-55362-6
• Benkenstein M., Bruhn M., Büttgen M., Hipp C., Matzner M., W. Nerdinger F.:
  Topics for Service Management Research – A European Perspective
  In: Benkenstein Martin, Bruhn Manfred, Büttgen Marion, Hipp Christiane, Matzner Martin, Nerdinger Friedemann (ed.): SMR - Journal of Service Management Research, Munich: C.H.BECK, 2017, p. 4-21
  ISBN: 2511-8676
  DOI: 10.15358/2511-8676-2017-1-4
  URL: https://rsw.beck.de/docs/librariesprovider42/default-document-library/benkenstein-et-al-smr-01-2017.pdf
• Betzing JH., Beverungen D., Becker J., Matzner M., Schmitz G., Bartelheimer C., Berendes I., Braun M., Gadeib A., von Hoffen M., Schallenberg C.:
  Interaktive, digitale Einkaufserlebnisse in Innenstädten
  In: HMD : Praxis der Wirtschaftsinformatik 54 (2017), p. 659-671
  ISSN: 1436-3011
  DOI: 10.1365/s40702-017-0343-0
• Betzing JH., von Hoffen M., Plenter F., Chasin F., Matzner M., Becker J.:
  One Plug at a Time - Designing a Peer-to-Peer Sharing Service for Charging Electric Vehicles
  13. Internationale Tagung Wirtschaftsinformatik (WI2017) (St. Gallen)
  URL: http://publications.martin-matzner.de/23/1/Wi2017.pdf
• Beverungen D., Matzner M.:
  Informationsmodellierung in Dienstleistungssystemen
  In: Corsten H, Roth S (ed.): Handbuch Dienstleistungsmanagement, Munich: Vahlen, 2017, p. 519 - 536
  URL: http://publications.martin-matzner.de/22/1/HandbuchDLM2017.pdf
• Beverungen D., Matzner M., Janiesch C.:
  Information systems for smart services
  In: Information Systems and E-Business Management 15 (2017), p. 781–787
  ISSN: 1617-9846
  DOI: 10.1007/s10257-017-0365-8
  URL: https://link.springer.com/article/10.1007/s10257-017-0365-8
• Beverungen D., Matzner M., Janiesch C.:
  Information Systems for Smart Services
  In: Information Systems and E-Business Management 15 (2017), p. 781–787
  ISSN: 1617-9846
  DOI: 10.1007/s10257-017-0365-8
  URL: https://link.springer.com/article/10.1007/s10257-017-0365-8
• Chasin F., von Hoffen M., Cramer M., Matzner M.:
  Peer-to-peer sharing and collaborative consumption platforms: a taxonomy and a reproducible analysis
  In: Information Systems and E-Business Management (2017), p. 1-33
  ISSN: 1617-9846
  DOI: 10.1007/s10257-017-0357-8
  URL: http://rdcu.be/tIF4
• von Hoffen M., Chasin F., Matzner M., Plenter F., Betzing JH.:
  Testing Technical Feasibility in CPS Development Projects
  13. Internationale Tagung Wirtschaftsinformatik (WI2017) (St. Gallen)
  URL: http://publications.martin-matzner.de/24/1/wi2017b.pdf

2016

• Breuker D., Matzner M., Delfmann P., Becker J.:
  Comprehensible Predictive Models for Business Processes
  In: Mis Quarterly 40 (2016), p. 1009-1034
  ISSN: 0276-7783
  URL: http://aisel.aisnet.org/cgi/viewcontent.cgi?article=3315&context=misq
• Folmer E., Matzner M., Räckers M., Scholta H., Becker J.:
  Standardized but flexible information exchange for networked public administrations: A method
  In: Transforming Government: People, Process and Policy 10 (2016), p. 239-255
  ISSN: 1750-6166
  DOI: 10.1108/TG-09-2014-0044
  URL: http://www.emeraldinsight.com/doi/abs/10.1108/TG-09-2014-0044
• Matzner M., Chasin F., von Hoffen M., Plenter F., Becker J.:
  Designing a Peer-to-Peer Sharing Service as Fuel for the Development of the Electric Vehicle Charging Infrastructure
  49th Annual Hawaii International Conference on System Sciences (HICSS-49) (Kauai, Hawaii, USA)
  DOI: 10.1109/HICSS.2016.201